Job profile

Please apply for this position by using the Vision Apprentices website by clinking on this link; http://www.visionapprentices.co.uk/Vacancies/Vacancy.aspx?ref=VAC000500500

At A-Plant we provide our customers with a wide range of plant, tools and specialist equipment supported by a great range of added value services to ensure that our customers can focus on what they do best rather than maintaining and servicing equipment. We make sure the equipment is there when it needs to be and is ready to work immediately and efficiently. Whether customers need a small hand held tool or power generation for a 30 floor building, our staff are there, able and willing, to help our customers ensure the job gets done.

Our culture is fast paced, friendly and empowering. With a history of growth and with plans to redefine excellence within the equipment rental industry, our business is going from strength to strength. We provide our customers with the tools they need to do a great job and with training opportunities, scope for progression, and plenty of support on offer; it's fair to say that our people are just as well-equipped.

With over 160 apprentices and winners of the CITB Industry Apprentice Employer of the Year Large Company Award 2015, A-Plant has an excellent apprenticeship programme which is growing each year and we want you to be part of it.

We are currently recruiting for customer service apprentices to join us in September 2016 to embark on our 2 year programme so if you have a passion for delivering excellent customer service then this apprenticeship is for you!

The Apprenticeship Programme is a great opportunity to learn more about our diverse, fast-growing organisation and gain a greater insight into the equipment rental business as a whole. 

Based in one of our Service Centres, working on the Hire Desk, you'll handle customer enquiries and orders, either over the phone or face-to-face. You'll also learn how to use our internal IT systems and learn more about the different types of products that we hire to customers. We will also support you through a NVQ Level 2 qualification in Customer Service, upon completion you will have the opportunity to progress onto a Level 3 qualification.

An Apprenticeship is a big commitment, so you'll need to work hard and show you're serious about developing a career with us. You should also be 16 or over and have (or be predicted) GCSEs (or equivalent) in English and Maths at grade C/D or above.

In return, we'll give you all the training and support you need to develop a skilled career. We'll give you an industry leading salary which increases each year of your apprenticeship, 23 holidays per year (excluding Bank Holidays) and annual incentives during your Apprenticeship. You will receive a starting salary of GBP 10500, this will increase every year that you are an apprentice.

You can apply for the Apprenticeship any time between February and June, but you must be ready to start work with us in September 2016.

So, if you feel you have the relevant experience, qualifications and most importantly the desire to succeed in this exciting role then we would love to hear from you!

Candidates who already have a NVQ Level 2/3 or equivalent in Customer Service need not apply.